Free Friends & Family Test surveys for UK dental practices
Pearl Dental Software offers a free FFT survey service to all UK dental practices. Simply sign up to get your survey link and start sending it through your DPMS (dental practice management software) of choice to get the results.
How it works
Sign up and confirm your email address. You'll then get a short survey link for your practice, like ours: https://fftsurvey.com/etwfmqp. Try it to see exactly what your patients will see. Send it to patients by text or email from your DPMS. You can also open it on a tablet at reception, or enter the totals from paper feedback cards.
Patients answer one question, "Overall, how was your experience of our service?", and can add a comment. Log in at any time to see your results and download comments. Each month, enter the Last month figures on the NHS Dental Portal.
Patient privacy
The survey doesn't ask patients for their name or contact details. Your results are stored in the UK, and only your practice can see them.
Free for every practice
The service is free for all UK dental practices, whether or not you use Pearl Dental Software.
There's no charge, no trial period and no direct debit.